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Barrier-free access

For visitors to the State Hall:

The State Hall offers barrier-free access. In case of questions, please contact the porter at Josefsplatz (Josefsplatz 1; tel.: Tel.: +43 1 534 10-231).

For visitors to the Literature Museum:

The Literature Museum offers barrier-free access. In case of questions, please contact the service desk at the Literature Museum (Johannesgasse 6; tel.: Tel.: +43 1 534 10-780).

For visitors to Palais Mollard:

The Global Museum, Esperanto Museum, and the Department for Planned Languages as well as the Department of Music offer barrier-free access.

For visitors of the Papyrus Museum and the user areas at Heldenplatz:

Admission through the central gate of the Neue Hofburg (use the left ramp, right gate wing can be opened using a special key or registration via the intercom). 
Appointment possible by telephone: Tel.: +43 1 534 10-511 .
Parking spaces for people with limited mobility are available in the short-stay parking area at Heldenplatz.

Barrier-free WCs:
  • Heldenplatz: ground floor and underground warehouse (lift)
  • Josefsplatz: Josefsplatz 1, entrance area
  • Johannesgasse 6: ground floor 
  • Palais Mollard: ground floor
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Capacity library area at Heldenplatz

Due to the minimum distance required by the authorities, currently not all seats are available in the reading rooms. The capacity indicator serves as an orientation for your visit


109 seats (reading rooms, lounge or research zone) are still available.

Capacity Live Chat